Cheap Business VoIP Service – Compare Costs and Options

The investment for a small business VoIP service ranges between $25 to $49 per month. Here's what to expect to pay from suppliers like 8×8, Vonage, Nextiva, Ooma, and more. Do you want an affordable way to manage phone calls for your business? Are you interested in using new technology to improve the way you communicate with clients and customers?

If you answered yes to either of those questions, you should consider switching to VoIP services.

Small business owners that are on a budget can benefit from using voice services, and we're going to help you find the cheapest VoIP business phone service possible. Read on if you want a little background on VoIP, and want to know about some of the most affordable VoIP services in 2020.

There are also a number of “add-on” features that may affect the pricing of a VoIP package. Often these are sold as bundles and will involve upgrading to a “business” or “enterprise” package from a provider, increasing the monthly cost per line.

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The Cheapest VoIP Business Phone Service: 7 Suggestions

Cost is one of the most popular reasons why businesses choose to use VoIP services, and the price of services will significantly affect the provider you choose to use.

There is no shortage of VoIP providers that want to cater to small businesses, and we're here to ensure that you find the least expensive ones. When you're looking for a cheap VoIP service, consider going with any of the following seven providers.

1. 8×8 Cost

8x8 logo

8×8 has a range of plans for as low as $12 a month. They only offer three main VoIP plans, but they come with a lot of different features.

  • Phone/Chat/Meetings
  • Engage Remotely
  • Instant Video Meetings

Some plans come with answering services, hold music, and directory assistance. Their services also integrate with a variety of software programs like Zendesk, Netsuite, and Microsoft Dynamics.

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2. Vonage Cost

Vonage Logo

Do you have a growing business that's always talking to customers or service providers? If you want a reliable network that can scale appropriately with your booming business, Vonage may be the VoIP service for you.

If you've ever heard of a VoIP or PBX company, it's safe to assume that it's probably Vonage. They've been in the communications business for a while and have some of the best services in the industry.

  • Runs on your high-speed internet
  • Cloud contact centers
  • 40+ Standard Features
  • Mobile and Desktop Applications

Tech-savvy businesses that use Slack, Salesforce, and other software may want to go with Vonage since it integrates with many popular services. Their mobile plans can start as cheap as $19.99 a month, and they offer their customers 24/7 service with 99.9% uptime.

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3. Nextiva Cost

Nextiva logo

Nextiva is an excellent affordable VoIP service for budget-savvy business owners. With accounts starting at just $20 per user and topping off at $30 per user, this can be a very affordable option.

Basic accounts come with unlimited calling in the United States, free number porting, and hold music. The next tier of service can give your users professionally recorded greetings and unlimited conference calls. The top tier comes with all of these services with the benefit of live recording, analytics, and online chat capabilities.

  • Manage conversations from one place
  • Real-time data
  • Business automation

You can't go wrong with Nextiva's price or all of the features it comes with. It's an excellent option for small business owners that want to give their small staff a professional phone service or larger businesses that need to make a cheap switch.

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4. Ooma Cost

Ooma logo

Ooma doesn't offer a lot of different tiers of service. You can use Ooma Office at $19.95 per user or Ooma Office Pro at $24.95.

Ooma Office gives you the benefit of unlimited calling in the United States and Canada and three-way conferencing. Their top tier of services gives you those features along with the benefit of call recording, call blocking, and voicemail transcription.

The only feature that may give some small businesses some pause is that equipment costs aren't factored into the initial plan cost. This can be problematic for people that need VoIP equipment but could be a money-saving feature if you have VoIP capable phones.

  • Small business phones
  • Enterprise Communications
  • Home Solutions

Overall it's a dependable VoIP service for small business owners. Some may consider it a “no-frills” service in comparison to other features you could get with different companies, but it's great for people that just need a simple service.

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5. Cost logo

Business owners that are looking for a real bargain VoIP should consider getting their services from

  • DIY
  • No Contracts
  • Set up in Minutes
  • Over 50 Standard Features

The pricing for can't be beaten. If you sign up for an annual plan, you can get service for as cheap as $9.99 a month. The most expensive plans can start at $29.99 for yearly billing.

Their base plan starts at 300 minutes per month, so this may be the ideal plan for tiny businesses that need something reliable but may not need to make lengthy daily calls.

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6. RingCentral Cost

RingCentral logo

Ring Central starts at $19.99 a month and includes 100 toll-free minutes plus Unlimited phone calls within the US and CA. If you're the kind of business owner that wants to make sure that they're always getting the best deal, consider low-cost VoIP services from RingCentral.

RingCentral may not have the lowest starting prices. Still, they do offer a lot of extras built into packages that other providers would charge extra for. Many packages come with toll-free minutes and unlimited video conferencing.

  • Team Messaging
  • Online Meetings
  • Online Fax Cloud Phones

The primary value of RingCentral is its generous price matching plan. If you have 50 lines or less, they'll price match with different competitors. This can help ensure that you're getting the best price possible.

Unlike other providers, you also have the option to “try before you buy.” Feel free to sign up for a free demo if you want to test out what they offer.

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7. Grasshopper Cost

Grasshopper logo

Are you a small business owner that needs VoIP services for one or two mobile employees? Finding the right phone service for people that are always traveling can be tricky. Luckily, Grasshopper may be the VoIP provider you're looking for.

The solo plan comes with one number with three extensions, and the partner plan comes with three numbers and six extensions. That's more than enough to cover some of your remote employees.

  • Read Voicemail
  • Custom Greetings
  • Virtual Fax
  • Call Transfers
  •  Business Texting

The solo and partner plans range from $26 a month to $44 a month, but you get a variety of features for both. You get business texting, voice mail transcripts, custom greetings, reporting, and much more.

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What is VoIP?

VoIP is an acronym for voice over internet protocol. Simply put, it's a phone service that you can use over the internet. Instead of analog phone signals, communication can be sent digitally via the internet.

There are a variety of reasons why small businesses prefer using VOIP instead of other traditional phone companies. VoIP tends to be much more affordable than other services. It's also cheaper to make international calls over a VoIP service.

Some VoIP providers offer more services than traditional phone companies. Features like call recording, data storage, and virtual contact books would cost more with traditional companies, but they usually come built into most basic VoIP packages.

cheapest business VoIP service

What to Look for in VoIP Services

If you're new to the world of VoIP services, you may not know what to look for when you're searching for a provider.

Regardless of what you choose, it's essential to keep in mind why you started to consider VoIP services. Cost may be the most significant factor for some businesses, and others may be more concerned about the features.

When you remember to keep your original purpose for switching in mind, it's easy to find a service you can be happy with. However, if you need a little direction, some things are always good to look for in VoIP services.

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You don't want to go with a VoIP provider that has a lousy track record with customers. You're going to want a company that can ensure that you won't have to worry about frequent maintenance and downtime.

If your VoIP provider has a lot of downtimes, you could end up missing important customer calls. When you talk to prospective providers, be sure to ask about the percentage of uptime the average customer should expect.

affordable voip service

Network and Security

A good VoIP provider should have all essential network points fire-walled. This can ensure that your calls and important data stay secure. Ask if they have separate systems that can help ensure that web failure won't cause problems for your calls.


Would your VoIP service provider be able to help you if you lose the ability to make outgoing calls one day? Will you have help in case you need to retrieve data from a certain call? What would you do if you needed to expand your network drastically ASAP?

Sometimes even the most reliable and secure VoIP providers can experience issues. This is why it's important to make sure that you'll have help in case anything goes wrong.

See if you'll have a dedicated account representative you can call for anything you need. Ask if there will be assistance available over nights and weekends.

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Start Saving Money Today

Business owners that want to find the cheapest VoIP business phone service have plenty of options available. Whether you're concerned about finding enough coverage for your growing business or need to cover a few employees, there's something on this list for you.

If you're concerned about affordable VoIP services, you probably consider yourself a bargain hunter for every facet of your business. Luckily for you, we know where to get the least expensive professional services possible.

Are you ready to start saving money on the business services that matter to you the most? Be sure to browse our directory of services, or reach out to us if you have any questions about how we can help you save money.

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